FAQ

Clothes

Printing of illustrations and animals:

  • Large size of the illustration: 30x40 cm. Specially designed to occupy the maximum space in your chest.
  • Printing is direct: the ink integrates into the fabric and is smooth. It is treated with an ecological product to fix the pigment and make it more durable. When it is washed for the first time, the colors become more powerful, because the remains of this product disappear.
  • Sizes: in each product you can see the measurements of each size.
  • Materials: in each product there are technical specifications about the material each garment is made of. As well as care guides.

Shipping and returns:

  • The garments take between 3 and 6 days to arrive.
  • Each garment is made on demand, especially for you.
  • Certified shipping, with hand delivery and tracking code.
  • Company: Correos PREMIUM package.
  • The shipment is international.
  • FREE SHIPPING from €40
  • Can I return a garment? Yes, in all cases. If you need another size, contact us through this email and we will help you with the process. You have up to 30 days to return the garment. You just have to send the garment to the sender's address and we will send you a new one.

Environment:

Every day we investigate and make new decisions to make our brand more ecological and sustainable. You accompany us on this path of progress.

  • Vegan ink! Inks are vegan and eco-friendly.
  • The chemicals used to fix the pigment are natural and ecological. They disappear with the first wash.
  • Plastic envelopes recycled.

Sheets/prints

Print

  • Paper: highest quality (300gr./m2). It is very resistant and can be used as posters or framed. The finish is glossy-matte, very elegant.
  • Quality control: each sheet is supervised so that its color is as faithful as possible to what you see on the screen. All customers are positively surprised to see them in person and say that they are much prettier when they hold them in their hands (you can see the reviews).

Send

  • The medium-sized ones take between 3 and 6 days to arrive.
  • The large and huge ones can take up to 10 days, because they are made to order expressly for you, one by one and it is a laborious job.
  • Certified shipping, with hand delivery and tracking code.
  • In Spain it is sent with Correos.
  • Shipping INTERNATIONAL
  • FREE SHIPPING from €40

1 Purchase = 1 Tree

For every purchase in the store, a tree is planted in your name. Collaboration with the ONETREEPLANTED project to reforest areas destroyed by fire or illegal logging, in order to relocate endangered animals.

Did we build a forest together?
For every purchase in our store, the "ONETREEPLANTED" organization will plant a tree in your name.
This project reforests areas to protect the existence of species in danger of extinction or displaced by fires, such as tigers, orangutans, koalas...
His reforestation projects are focused on several continents, including:
  • Africa: One Tree Planted's focus in Africa is to rebuild animal habitat, restore soil and critical watersheds, while improving the lives of the communities that more depends on the forests
  • Asia: One Tree Planted's projects in Asia are helping to rebuild habitat for critically endangered species such as orangutans, tigers and more than 1,700 species of birds.
  • Pacific: One Tree Planted has planted trees in five Australian states and territories and in New Zealand. Our projects are restoring forests after the destruction of the Black Summer forest fires; they are rejuvenating critical habitats for wildlife like koalas and cockatoos; and safeguard community watersheds by restoring native tree species.
You can track the impact of your purchase here.

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